NSI Auto Store Installs

Perhaps you could have engaged your professional services group who would have asked specific questions of the client to determine what their workflow would be and ultimately the configuration of the software. They could have helped you avoid those two issues if they had the opportunity to speak to the client prior to install. 

Good idea, however I did not want to slow down the sales cycle. 

Honestly, I don't think your customer has a reasonable expectation.  OCRing large documents takes time.....it doesn't matter what OCR engine you are using.  I played programming NSI for the first time yesterday in our showroom and the small scans I was doing were instant.  20 pages of invoices....not so fast.  It is what it is.

Lots of experience w NSI.  First, never worry about slowing the sales cycle - get it right up front.  Second, large files always require additional fire power to OCR, I have seen many happy customers after adding addtl OCR engines from NSI.  My recommendation is to engage a PS resource or NSI themselves, you will have a happyer customer as a result.

Has anyone had experience with NSI output manager?  It is supposed to compete with PaperCut?  

not here

 

No experience with Output Manager, but have been VERY pleased with PaperCut so far.  We have an installation in Phase 1 right now with 19 MFPs, all embedded with PaperCut (prox card authentication), XMedius Fax Server, PSI Capture Intelligent Routing, and DocAudit.   Should be interesting to say the least!

Art:

 

Not sure if this would help but there is a setting in the ABBYY componenet for allow pass through.  This should allow the original file to pass through.  I'm not sure if this would happen before the OCR process or after.  If it happened before, the final product could be appended to differentiate the OCR'd document or directed to a different location.

JS, nice,  thanx for this