Curious if any Lexmark dealers have any opinions/impressions to share of the new Lexmark A3 C9 Series of products (main or BSD configs)?
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Been a minute since you posted, but I can probably answer a lot of questions on it if you want. I've done some initial testing and found that speed and reliability are good. Color consistency and matching is something I think will need some work on specific marketing level prints (minor variations observed in solid fill areas).
More or less, its a pretty big deal for Lexmark as the technology from the 7 series color product line matured to the point where it could be extended into A3 size products.
@Nick Brunner, thanx for helping with this!
As I was in a hurry before, I failed to mention the major thing that impressed me during this launch. As the print engine is based on our proven and mature 7-Series A4 product technology, it leverages a design with half as many components within the printing process as traditional A3 devices. This simplicity allowed the engineers to focus on efficiency improvements for field service.
During the initial launch of the pilot products, field service technicians came in and tested how long it took to resolve common issues with the engineering teams present. After that exercise, several adjustments were made to the layout of the access panels, circuit boards, screw type (streamlined significantly) and labeling. After these changes, the service technicians (who also repair other OEM products) indicated that this was hands down the easiest to service A3 device on the market. Time will tell if the market agrees, but we were very proud of our engineering teams for that. Let me know if you want any other specifics.