Network Services

With my new company Stratix, we have a full service IT in house, I understand its been that way for a few years.

We have one IT guy on staff who has all of the certifications. Then we have two technicians who are very good with networks. We have a small number of networks where we provide full support. We only do it for established clients who ask us to do it.

Maintaining computer networks is not a great business to be in. No thanks.

Your best bet is to network with other local IT companies. They are your best source of good leads in the future.

I feel in order to transformm your dealership there needs to be a strong emphasis on the IT side of your business. Your clients need to view you as a solutions provider which means being verse in all apsects of our business. It just so happens the IT side of life is extremely important to our business. Fluent IT within a dealership could lead to a wealth of new business opportunities. When you farm out IT to connect you lose control. This my opinion.

More often than not I find that I am giving away IT support that I should be charging them for or that they should be having their IT Vendor do for them. The IT thing is a double edged sword.

Knoxville, TN: imageSource magazine, the leading information source for the document solutions channel, announced that Thermocopy, East Tennessee’s largest business technology company, was awarded the national 2009 Perfect Image Award for Outstanding Sales Program.



The Perfect Image Awards are the annual awards given to dealers chosen as best in their industry. These (8) awards honor companies that are committed to providing a quality benchmark for ongoing success and reflect excellence within well-defined categories. They are judged by imageSource magazine’s independent Advisory Council and a panel of industry experts and peers.



Steve Sumner, President of Thermocopy was presented the award by ITEX founder and imageSource publisher Marc Spring at the ITEX National Convention in March, the largest industry tradeshow for document solution providers and associated services.


This sales program award for which we won this time is very heavy in the IT aspect. I am a tech and not involved very much with sales but the vast majority of our equipment is connected and supported by our own in-house team of certified technicians. We have developed our one-time field service techs into IT specialists through on-site training and certification testing paid for by Thermocopy-Centriworks. We offer complete network and hardware needs analysese (no matter the size of the company) before we make a proposal, the hardcopy results of which we will give to the prospective customer to use to compare what we will provide to our competitors.
See more about us at www.thermocopy.com

Now this is what I am talking about. Thermocopy is a top notch organization. A fluent IT staff is the KEY.

Larry:

Darrell Amy was talkin about you today, were your ears ringing!

Art, you are kidding me. Darrell is awesome. We talk constantly. If he did I hope it was good. Was in your office?

yes, was in our PA office

quote:

Originally posted by fisher:
Maintaining computer networks is not a great business to be in. No thanks.

But you think the copier industry is just peachy?

Maybe you think this computer fad is about to blow over