Network MFP Scanning Breaks Due to Office Plants

Art Post (Guest)

Network scanning from an MFP is a given in most offices. A recent incident one of our Client Support persons responded to was affected by the local environment. Network MFP Scanning Breaks Due to Office Plants

Being able to diagnose the problem was a measure of thinking outside of the box, being familiar with the client environment and understanding how the hardware worked. Good diagnositic skills also contributed. My hat is off to our Client Support Technician for figuring this one out.

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8/26/128:02 PM

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