Nauticon Office Solutions (Nauticon) of Gaithersburg, Maryland, a leading provider of office technologies and managed IT services, announced it has acquired Digital Office Products (Digital), a McLean, Virginia-based office products dealer. The addition of Digital’s people and customers strengthens Nauticon, already one of the largest independently owned Toshiba and Xerox dealers in the Mid-Atlantic.
Established in 1999 and owned by the Vaghi family, Digital Office Products distributes and services Toshiba, Lexmark and Brother office equipment from its McLean, Virginia, location.
Carter Hertzberg, president of Nauticon, commented: “Our strategy is to partner with people and organizations that share our Service First ethos. Customer service must be the top priority and deeply ingrained in a company’s culture for Nauticon to have an interest in acquiring. It was clear from the start that the Vaghi family and the great people of Digital fit the bill. Nauticon plans to build on this foundation and bring an even higher level of customer support and services to the Digital customer base.”
Joseph Vaghi III, co-founder, and president of Digital, remarked “The choice to join Nauticon just made sense for our company. We had maxed out our growth with our current structure and we wanted to provide more opportunities for our customers and our team members to succeed. Nauticon brings growth opportunities to our team and additional services and support for our customers. We could not be happier with this decision.”
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About Nauticon
Founded in 1997 by Tom Cunningham and Gary Sockel, Nauticon Office Solutions will never stop until the customer is satisfied. For over 25 years we’ve made it our mission to provide the Service First experience to all our customers. This relentless dedication to customer service shows in Nauticon’s customer satisfaction ratings (97.8% Net Promoter Score, 4.8 stars of Google Reviews, 97% positive Smileback reactions, and 95+% customer retention).
Nauticon specializes in providing world-class customer service, office equipment (Toshiba and Xerox), and fully managed IT support.