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Hey Guys,

I have a quick question regarding the most common billing methods for MPS fleets.

In general, are all MPS contracts billed with metered clicks for all managed products or are some models' supplies still billed on a per-cartridge basis?


For example, if you take over a bunch of HP Laserjets, do you usually bill them per-page like you would for a copier?

If so, what percentage of MPS deals are billed like this?

Do you maintain separate Metered CPCs for printer-based and copier-based products?

Am I missing any other common billing methods?

Thanks,

Jake
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As you have already speculated, there are many different ways to charge for MPS.
Our most common is CPC(includes consumables, maintenance kits, service and helpdesk) with a minimum based on projected volumes determined by a print assessment.
We also do deals that are not CPC, but the customer pays per cartridge for toner, and everything else is covered under a base charge per machine. Again, you must understand their volume for it to be profitable.
I have seen some pretty convoluted billing programs, but the customer always feels like they are getting ripped off and rarely renew these types of contracts. We keep it simple, with as few rules as possible and the customers appreciate that.

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