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Minuteman Press Printing of Lansing, Ill., Grows Business With Help of Ricoh Pro C651EX Printing System
Quick-print shop takes jobs in house, providing faster, easier, more affordable customer experiences without increasing costs
Jan 04, 2012 West Caldwell, NJ - Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions and services, today announced that Minuteman Press Printing in Lansing, Ill., has invested in the RICOH® Pro C651EX production printing system to grow its business.

“With the Pro C651EX, we’ve found a way to improve service without increasing costs,” said Minuteman Press Printing Owner/Operator Karen Kleine. “Our clients now enjoy a faster, easier, more affordable experience since we can do a lot more work in house with a much higher throughput. We’re growing our business by taking on bigger and more diverse types of jobs and turning them around faster because we no longer need to send them out for production.”

The Pro C651EX’s power, versatility and advanced finishing options enable the three-employee quick-print shop to perform in-house nearly half of the jobs it used to send out to approved vendors, which was costly for clients and entailed a five-day wait. Minuteman has reduced its percentage of vendor sales from 25 percent to 9 percent.

“We’re excited about the innovative things we can now do not only for our existing clients, but for new, larger-volume clients we now have the capability to serve,” said Kleine. “At the same time, we have regained complete control over our product quality and, therefore, our reputation. That’s the way we like it. Now we can turnaround business cards in 24 hours.”

Superior performance was one reason Kleine chose the Pro C651EX over other brands. “This machine can handle our needs without breakdowns or jams, and can sustain more extended throughput than what we saw with other devices. We were also impressed with Ricoh’s attentiveness to our needs before and after the deal. When they said they were going to do something, they did it. We have a lot of trust in the relationship.”

Kleine also praised Ricoh’s responsive support as well as training opportunities that are helping Kleine’s team do things they never could before. Technical support is provided the same day it’s requested. The shop can now handle the following products, mostly in house: ad books, calendars, 13-inch x 19-inch posters, full color business envelopes, carbonless forms, business checks, trucking trip sheets, inventory pads, receipts, work orders, stationery, promotional materials, memo pads, business card magnets, flyers, temporary tattoos, brochures, folders, postcard mailers, scratch-off lottery tickets and greeting cards (all of which can be supplemented with custom QR codes).

The Ricoh Pro C651EX ensures exceptionally accurate color output without compromising productivity. It provides 1200 x 4800 dpi resolution, the highest available, using Vertical Cavity Surface Emitting Laser (VCSEL) technology. The MFP delivers front-to-back registration of +/- 0.5mm sheet to sheet, enhanced by the ability to compensate and program dimensional changes in the media during duplex printing. An innovative liquid-cooled developer system helps maximize uptime without compromising quality by keeping operating temperature consistent even on the longest print runs.

To learn more about Ricoh’s full line of products, services and solutions for production print environments, please visit http://www.ricoh-usa.com/RPP.

About Ricoh Americas Corporation
Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company, Ltd., the 75-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2010 sales in excess of $23billion. Ricoh’s fully integrated hardware and customizable services and software help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh Americas Corporation, directly or through its network of authorized dealers, markets and distributes products in North, Central and South America. Information about Ricoh’s complete range of offerings can be found at www.ricoh-usa.com.
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