MFP Mobile printing with Dept Codes.

Geesh, I haven't had any at this point in time.  Hoping someone else can help.

Anyone?

Does Ricoh offer a free mobile print app that support Dept Codes?

not sure, but I will check for you

The Ricoh Connector App has a place where you can set up required Authentication codes. I'm pretty sure that is what you are asking for but I have never been in a situation where that was required so I've never set it up.

With Ricoh, do Authentication codes track counter usage?

Is the mobile copier app free?

I have a current Sharp customer that I am trying to flip who expects his employees to 100%  print from their mobile devices.  No desks in the office for them to work from. The DM needs to track their usage and invoice them back for their prints made.

This type of install is new for me as well.

The App is free.

I'm pretty sure all the app does is authenticate to the MFP which has user codes already set up. Therefore, everything is tracked but not by the app but by the MFP.

The Toshiba app only allows you to store your Dept Code on your mobile device so as to reduce keystrokes.

The copier via the built in Dept Code interface found in the web browser tracks the prints made.

The app does not track any prints.  It only sends print jobs.

I am looking at a Canon app called Canon PRINT Business (iOS) and it appears they can track Dept codes from their mobile app.

Codes do two functions...1.) grant access or 2.) grant access and track. You keep saying "track dept codes" which to me means you want to know how many prints are being done by each dept.

I may not be looking at this right but it seems to me that any tracking done by a phone installed app can only track prints made by that phone and the data is only accessible by the owner of that phone. In order to collect the data from 5 phones, you would have to querry the 5 users.

It only makes sense to me to have the access code in the app only grant access to the MFP. The MFP then actually trackes the number of prints done by each code.

Yes, similar answer but expressed in a different way by yourself.

The customer wants to both control access to the copier and track the number of prints made by each mobile user via unique individual Dept Codes.

The customer wants to collate that data from the copier once per month and export it to a spreadsheet for charge back purposes.

The Smart Device Connector app for iOS and Android (both free) will support both User Codes for printing, and Authentication (User Name and Password) so the person printing and scanning will be allowed to do so.  See instructions and videos here:  https://www.ricoh.com/software/connector/ 

The MFP being printed to records the User Code activity and can be exported as a CSV file.  The list includes the user name and the total activity of that account.  If the customer wants monthly billing, they would have to remember to export the list and reset the counters each month.