Like many industry terms, the meaning of Managed Print Services (MPS) is a bit of a moving target in that it changes depending on who you ask. Some vendors claim they are providing a form of MPS with the automatic shipment of supplies to customers. Others claim a solution constitutes MPS if it entails hardware, supplies, break-fix and remote monitoring. From our perspective, MPS involves a whole lot more.
Taken to a deeper level, MPS involves the proactive management by a service provider of the entire enterprise print environment and the rationalization of related output devices. Controlling the print environment with MPS is a critical task, but our experience shows that comprehensive document management in today’s enterprise requires going beyond print. In fact, MPS
http://mdsblog.ricoh-usa.com/i...ervices-but-do-they/
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