Manufacturer Support on Bids

As far as I know, Ricoh still draws the line at $100,000. The amount of support may vary based on the equipment mix and time of year.

same here with Ricoh

Been ages since I posted anything on here!

Jason, back in the day for me Canon didn't do anything unless it was minimum $50k wholesale. KM on the other hand was extremely aggressive with doing whatever was needed to get our wholesale price down. We also had a fantastic dealer account manager though who would go to bat for us every time. 

In a RFP situation, you would think they would understand that you are dropping your margins or more than you expect the manufacturer to. 

"Where there's a will, there's a way."

I agree. My KM rep and his boss were in the office yesterday and I asked him why he didn't show any interest in this opportunity and he said because you are buying at the lowest I can give you right now and there is nothing else I can do from a support part. He said he gave it about a 3-5% chance of winning the account based on what he read and what he could do.

I am ok with that as most of our bid opportunities are not set up around here for dealers to participate. They always have some stupid stipulations that keep the dealers from bidding. 

For us it seems like any large opportunity is likely to qualify for a GPO of one sort or another.

Just had the same issue with Xerox on a $100K deal, 'your pricing is already better than our bid pricing'.  Have margins eroded that much or are they trying to hold what little they have left?