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We lost a bid to a Savin dealer for a multitude of 1055's and 2090's the bulk being the 1055's.

60 million cpc for .0051, guaranteed for 5 years!!!

GSA pricing was the guidelines for equipment, all we heard was is that we were CRUSHED on the price also.

Oh Well!

Savin will own Ricoh one day, or the name will change to Savin.
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We had been a Savin dealer since 1975 and just recently changed to Ricoh. The support we recieve from Ricoh is so much better than Savins it is not funny. But, Ricoh does need to get control over Savin & Lanier because they continue to sell machines based stirctly on price and that is not good for the market over the long run. Savin never made us document anything when we needed price relief. Since they were letting Global sell down the street accounts using state pricing they couldn't say anything to us.
If you are talking about service support, they are all under the same umbrella ... and I think we will soon see uniformity among all of the RFG. As I understand, Ricoh has pretty much tightened up RMAP to be an exclusive use by Ricoh Corporate sales ... Savin did this about two years ago with their Major Accounts Program. The Savin dealer I recently left would buy everything at Government pricing. I think it would be obvious to Savin, but I believe for the most part they look the other way as long as some sort of documentation is provided for their internal records in case they are audited ... I may be wrong. But pricewise we were getting beat up by everyone ... including Ricoh. The local Ricoh dealer on the other hand was providing terrible service to RMAP customers so Ricoh gave the service to the Savin dealer. Savin is Ricoh, Lanier is Ricoh, Gestetner is Ricoh, Ricoh is Ricoh. Mamma Ricoh LTD will bring her children under control.

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