We're a smaller Savin dealer in central Illinois. Our relationship with Ricoh is good, for now, but we have been losing some accounts to Direct due to holes in the "Rules of Engagement" and frankly being out maneuvered. In looking at other brands I've spoken with Muratec which seems like a good fit. There are no independent Canon dealers in our area so there may be an opportunity there. How is Canon to deal with as an independent dealer?
Thanks