Lexmark’s CIO/CTO interviewed
Lexmark, owned by Ninestar of China, had Vishal Gupta interviewed
Hope to create a new revenue stream from IoT devices with its Optra software that was originally developed for its printers and MFPs
- Will sell to connected equipment manufacturers in transportation, healthcare and other sectors
- Provide predictive services
- “Our history in being a leader in the imaging market, but with people printing less, we knew we needed to shift our strategy toward a growing market”
- “We are bringing our history of excellence to adjacent areas and redefining ourselves as a broader technology company”
- Has created “Lexmark Ventures”, a separate LLC
- “We fund the business with seed rounds and can decide very quickly whether to kill an innovation or double down on it”
- Created a customer advisory board compromised of 16 CIOs from its largest customers
- “We want our customers to co-create with us”
- “Each data scientist costs a quarter million dollars so we cannot hire 50 of them”
- Partnered with North Carolina State University