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I am in an attorneys office (not incumbent), they are looking at a Kyo 5050 (50ppm), I am proposing an MP5000. How can I win against the Kyo especially when the cpc and the machine cost is cheaper. Is there something that the Kyo can't do and the MP5000 will do when in an attoneys office.

They are not into solutions and will not consider front end or back end EDMS, HELP!!
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As a dual line dealer who also has Kyocera I have to say Tom Clark is right on. Because of service issues the Kyocera is the winner. Once you know how to customize the Kyocera touchscreen it is just as user friendly as a Ricoh. In fact you can customize their touchscreen any way you want for the customer, something you can't do with a Ricoh.

My suggestion would be not to be selling based on the hardware. The hardware is now just a commodity. If you focus on the hardware you will lose alot of deals to guys like me. I am selling myself and the value add I and my company can give the customer.

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