Konica Minolta Bizhub C451

Specs for the bizhub are impressive! Here's how I would handle this.

1. I always bundle e-copy "desktop" software with every system. I make sure I show the customer the advantages of the copy desktop software before I speak about speeds and feeds. This software could make the difference in landing the sale or not!!

2. Support is always number one in the customers mind, provide them with a list of customers that you have that they may know.

3. Position yourself as the "expert", dig deep for certain lock out features of the Savin/Ricoh that may help gain the advantage. Such as ecopy desktop software, benefits of adding DocumentMall in the future, embedded print solutions, and Web Image Monitor.

4. Key in on Ricohs RPCS Driver, not one has anything like it, show the customers the advantage of RPCS over the KM PCL drivers, the ability name scanned files at the MFP, the ability to preview, rotate and send files with ecopy OP Share Scan whether the embedded solution or the external solution.

Re point 4 - careful on that one. Konica has made significant improvements to their print driver interfaces as well as to their walk-up interface. Over the years that I've been on this board, I often would sing the RPCS driver's praises as a competitive advantage. I can't do that any more.

The only thing I don't like is that Konica limits the number of characters you can use to rename the file at the walk-up panel, but other than that I have no quibbles with their usability any more.

Thanx for the heads up, I'll have to downlaod some of the new drivers and take a look!