Konica Minolta Business Solutions (UK) has partnered with the Teesside-based managed print solutions provider, Digital Office Solutions, to strengthen its market reach in the Northeast of England and beyond.
Currently celebrating its 25th Anniversary, Digital Office Solutions is trusted by a wide range of customers across different sectors, including schools, charities, and places of worship, along with regional and national businesses. Many of these have been relying on the company for advice and support since it was established in 1998. Many of its team members have also been with the company since the beginning helping it to evolve to meet changing demands and needs.
James Hamer, Regional Sales Manager at Digital Office Solutions said, “this partnership with Konica Minolta enables us to provide our customers with the latest bizhub multifunction print devices, backed up by the manufacturer’s direct support, with our team delivering personalised local support from a well-established and trusted independent managed print solutions expert. We operate in a very competitive industry, but as one of the few truly independent suppliers in the region our customers contact us knowing who they are speaking to and that we care.”
Digital Office Solutions is seeing an increase in customers proactively contacting it for complete solutions that are tailored to their needs rather than looking to invest in new hardware alone. The sustainability of print, something that both Digital Office Solutions and Konica Minolta passionately champion is another key factor in a competitive market.
Jackie Jones, General Manager at Digital Office Solutions said, “whilst the hardware is slower to change, it is developments in software and document management solutions for example that have rapidly changed customer expectations. When we discussed a potential partnership with Konica Minolta it was its support and investment in these services that really was a key factor in our decision.”
Neil Hamilton, UK Channel Development Manager at Konica Minolta Business Solutions (UK) Ltd added, “Digital Office Solutions has more than proven its expertise and understanding of the local market over the last 25 years and closely aligns with our mission to deliver true value-add through managed print and the associated solutions, which elevates the offering to a partnership of trust. We are delighted to be working together to deliver greater choice and support to customers in the Northeast and beyond.”