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Hello

I was looking for some help with a prospect. The customer says they need to stay with Konica since they are the only product that can do 0.1% incremental reduce and enlarge. I am have been scouring the internet trying to find out if any other have run into a situation like this? any help would be greatly appreciated

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That's the next step it was a cold call yesterday and I was so thrown off it that I said I would do some research first; spent a good hour last night and noticed Konica and Kyocera only offer it; so thought I'd come here first before I reach back out to them; just strange and I feel they were "told" that so I need to figure out exactly what they are doing

I agree with you, I would bet dollars to doughnuts that they don't even use the reduction & enlargement. It may be a "just in case" feature,  or they misunderstand the one tenth of percent and they think it is being used for printing, meaning they think that all of the prints are auto scaled when they print.  Get to the bottom of it and I'm sure you'll find out that they don't use it or misunderstand it.  Let us know!

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