IRVINE, Calif., Apr 02, 2014 (BUSINESS WIRE) -- Kofax® Limited KFX -1.01% , a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today announced that the Company and its Kofax TotalAgility™ platform received recognition in two reports issued by Gartner, Inc., a leading information technology research and advisory company.
Kofax TotalAgility combines market leading capture, business process management, dynamic case management, data integration, analytics and mobile capabilities in a single, unified smart process application development and deployment platform. It is available “on premise” and as a hosted SaaS offering. In a Gartner report entitled “Critical Capabilities for Case Management Frameworks,” Kofax was included in a group of 11 vendors evaluated against 11 critical capabilities in four use cases. The report selected the vendors based on delivering case management frameworks built on top of business process management (BPM) suites. Gartner stated, “Case management frameworks built on BPM suites offer an alternative to specialty applications and custom coding to help solution architects and business process directors implement case management solutions.”1
Kofax was also recognized in a Gartner MarketScope for Business Process Management Platform as a Service (PaaS) that compared 14 vendors and their respective BPM PaaS offerings. The report states “...businesses use bpmPaaS to automate business processes, rapidly develop applications, connect business processes spanning multiple organizations, manage knowledge work and improve collaboration.”2 Gartner rated Kofax as “Positive” in the report.2
“As investment in BPM software continues to expand, Gartner is supporting enterprises with important insights and research,” said Grant Johnson, Chief Marketing Officer at Kofax. “Together, these two reports provide further evidence of Kofax’s significant investment in continuous product innovation. Kofax TotalAgility 7.0 is a game-changing product that helps enterprises dramatically transform and simplify the business critical First Mile™ of real time, information intensive customer interactions.”
About Kofax
Kofax is a leading provider of smart process applications for the business critical First Mile of customer interactions. These begin with an organization’s systems of engagement, which generate real time, information intensive communications from customers, and provide an essential connection to their systems of record, which are typically large scale, rigid enterprise applications and repositories not easily adapted to more contemporary technology. Success in the First Mile can dramatically improve an organization’s customer experience and greatly reduce operating costs, thus driving increased competitiveness, growth and profitability. Kofax software and solutions provide a rapid return on investment to more than 20,000 customers in financial services, insurance, government, healthcare, business process outsourcing and other markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com .
1Gartner, Inc., “Critical Capabilities for Case Management Frameworks,” Janelle B. Hill, Kenneth Chin, Rob Dunie, February 12, 2014
2Gartner, Inc., “MarketScope for Business Process Management Platform as a Service,” Michele Cantara, Teresa Jones, Kimihiko Iijima, November 15, 2013
Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
© 2014 Kofax Limited. Kofax and TotalAgility are registered trademarks and First Mile is a trademark of Kofax Limited.
Source: Kofax
SOURCE: Kofax Limited
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