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Awesome blog from Vince McHugh

One of our Sales People took over an account from a company that he used to work for. While he was there doing some follow up training his main contact was telling him how much she appreciated how smooth the installs went, both from the Service Tech & our Systems Engineer. She said that she had gotten used to doing all the network portion of the installs herself with little to no help from our predecessor. She said that they don’t have Systems Engineers (SEs).

"Just a Copier Company"
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