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Absolutely! My comments were not directed at this great site but at Ricoh Corp. I was trying to determine if any of the other Ricoh dealers get information from their DSM/MASM/etc. We, at the end of last year (2002) put over 100 Ricohs into an account. We haven't seen anyone from Ricoh (sales side) at our dealership in well over a year. And we were awarded the AA B/W Dealer of the Year for Ricoh in 2001! To top it off I think it is really strange to not have communcae from the 'upper crust' of an organization like Ricoh at least quarterly.

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