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Panasonic has been out of the industry for about 3-4 years now. There is no parts or R&D from them. There are only 3 distributors in the US...one on the west, east and midwest. All of their support people have taken other jobs with the distributors or in other areas. It was very frustrating dealing with the middle man because many times they did not know the answers and there was no other resources. If anyone is selling these boxes they are off lease systems or units that are sitting in a warehouse that they are trying to move. I would be very worried about getting parts because if the distributors do have them customers will be down for weeks. That is why it is easy to go after this base.

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