iR5000i help please

TonySenior P4P'er

I have a loyal customer that bought several Canon's from me when I was with IKON. Now that I'm gone they are not getting the support they once were. They have a iR5000i that they can ping, printing works, and the RUI works, they can even scan to an email. But...if they scna to a folder, like they have for 4.5 years, it gives an error. If you go to the RUI and look at the job log, it says error code 755. Any help would be appreciated

7/11/0712:58 PM

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Old GloryMaven VIP

4.5 years huh...I just think it is time to replace 'em.

7/12/079:20 AM

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