IP Fax, Internet Fax, or LAN Fax

You need to show them internet fax. IP is for just faxing within the same network (thats how I understand it) LAN fax allows to yo use both internet fax from the PC and the phone line.

Can anyone else shed somemore light on this?

Internet fax can only send to another T.37 Internet fax capable machine or to an email address. If the Pharmacy has a standed fax then the only way to send a fax to it is via the PSTN.

How does you Dr. office expect to recieve faxes if they are not connected to the phone line?

I guess I assumed that they could use the LAN fax to send their faxes to a standard fax, and then receive the fax using their phone line. Sounds like the best bet would be if they have to sign the prescriptions first, is to just use the phone line to fax to the pharmacies?

If they want to share the PSTN line with the fax and Credit Card device then I would use this.

http://www.smithgear.com/stick.html

To me it sounds like they need to get a dedicated fax line instead of trying to compensate with software. This would be most simple and most reliable.

quote:

To me it sounds like they need to get a dedicated fax line instead of trying to compensate with software. This would be most simple and most reliable.

I don't see anyone recommending software for this issue in this thread. Obviously a dedicated fax line would be the best solution but my interpretation of the OP's message is that they were trying to avoid that.

You're correct, none of the other solutions mentioned software and I guess I made a generalized statement.

What I mean is that while there are other solutions,

#1. how much money can you make on them

#2. do you or your service department really want to learn and support them?

quote:

What I mean is that while there are other solutions,

#1. how much money can you make on them

#2. do you or your service department really want to learn and support them?

#1. It means we can separate ourselves from the other guys that tell the customer that they need another dedicated fax line at $30 to $50 a month.

#2 Sure it's a bit of a risk at first but it's a $99.00 piece with a one year warranty. Let the customer know up front that it's not covered under the maintenance program. Plus it means we can separate ourselves from the other guys that tell the customer that they need another dedicated fax line at $30 to $50 a month.

The customer at worst has a 4 month ROI on the Stick. It has a one year warranty. We have placed many without a problem.

We don't service or support it. Configuration is easy.

In the end I won't make any money on the Stick device. But my solution will be much more attractive to the customer because they won't have the extra monthly expense of another phone line. Which was the original topic of this thread.