Image Site from Equorum

Color1Elite P4P'er VIP

I installed a Savin 2404 with the embedded controller at a satellite office, that needs to print from "Image Site". Thier old machine was a older Xerox unit and it worked fine. Everything coming thru from Image Site prints only on 36 x 24 and the page orientation is incorrect. Evidently Image Site creates some type of printer profile, since they claim they don't use the device print drivers. Has anyone had any experience or luck with this software?
Any thoughts or ideas would be appreciated.

11/7/0811:55 AM

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Art Post (Guest)

u have a url for them, at first thought I'm thinking it might be similar to Dodge View, but I'm not sure.

11/7/086:52 PM

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Color1Elite P4P'er VIP

www.equorum.com
eQuorum document management and batch printing solutions, plus raster editing and viewing tools. File conversion for scanned formats, CAD formats

Thanks for the reply!

11/10/088:37 AM

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Art Post (Guest)

Try using the HPGL print driver and see what happens, you may have to tell the system its and HP. Only thoughts so far

11/11/086:04 PM

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Color1Elite P4P'er VIP

Per Image Site,they don't use a specific print driver to print to a device. Not sure how they get around it, but apparently they send the data directly from the software to a printer file (with a predefined profile) as a RTL or a CAL file. Our device list these as being supported, however, out of image site, the 2404 doesn't recognize page size or orientation properly. Equorum is in Atlanta, so I hooked them up with the local office there, they went in and tried to make it work, but were unsuccessful. They have come back and basically said it isn't thier problem. They recommended my customer go with a Xerox device instead of Savin. Outside of the Imagesite software, the Savin works perfectly. Guess I will just have to write this one off.
Thanks again for your thoughts!

11/12/088:33 AM

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