Kofax® Limited (NASDAQ: KFX) (LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today announced that HTH Worldwide (HTH), a technology-based services company serving global travelers and international health insurance companies has selected a Kofax solution to capture and process medical claims and supporting documents via mobile devices. The company is using Kofax Mobile Capture™ to ensure HTH’s mobile app captures images of the highest quality and compresses them into small file sizes that are more efficient for transmission and archive purposes. The solution also improves security for members by not saving captured images directly on the mobile devices.
“Prior to using Kofax Mobile Capture, we were managing a high volume of low quality images that were too large, illegible and difficult to process,” said Alex Wood, Managing Director, HTH Worldwide. “Working with these images was time consuming, costly and became a source of frustration for both the claims department and our members. ‟Kofax’s mobile technology has been tremendous in alleviating those problems and is enabling our claims department to operate far more efficiently. It’s also making the claims process for our members more convenient, less time consuming and secure.”
HTH estimates it will capture and process tens of thousands of documents in 2014 through the use of its mobile app. It expects that number to grow quickly as more members opt for the convenience and security that comes with transmitting documents via mobile devices.
“HTH’s leadership understands that winning in the Age of the Customer requires conducting business in the way customers prefer,” said Grant Johnson, Chief Marketing Officer at Kofax. “As mobile devices increasingly become customers’ preferred channel, more companies are turning to Kofax for innovative and smart mobile solutions.”
About Kofax Mobile Capture
Kofax Mobile Capture extends Kofax imaging capabilities to smartphones and tablets. It enables customers to use cameras in those devices to capture images of documents, photographs and data and then pass that content to Kofax workflows that manage it into enterprise applications and repositories. Capturing this information at the Point of Origination™ from virtually anywhere, and delivering it to enterprise applications accelerates processes, minimizes latency, speeds transactions and reduces processing costs for better customer service.
About HTH
HTH Worldwide is a technology-based services company serving global travelers and international health insurance companies by creating convenient access to quality healthcare services around the world. HTH is based in Radnor, Pennsylvania, and has customers in the U.S., U.K., Australia, Canada and the Middle East.
About Kofax
Kofax is a leading provider of smart process applications for the business critical First Mile of customer interactions. These begin with an organization’s systems of engagement, which generate real time, information intensive communications from customers, and provide an essential connection to their systems of record, which are typically large scale, rigid enterprise applications and repositories not easily adapted to more contemporary technology. Success in the First Mile can dramatically improve an organization’s customer experience and greatly reduce operating costs, thus driving increased competitiveness, growth and profitability. Kofax software and solutions provide a rapid return on investment to more than 20,000 customers in financial services, insurance, government, healthcare, business process outsourcing and other markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com.
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© 2014 Kofax Limited. Kofax is a registered trademark and First Mile and Mobile Capture are trademarks of Kofax Limited.
Source: Kofax