HP receives wave of customer complaints

- A tweet published on January 17 has eventually gone viral, fueling a new wave of criticism aimed against HP
- Ryan Sullivan posted on Twitter:
o “Last month I canceled a random charge for $4.99 per month from HP called "InstantInk". Wasn't sure what it was for. I've had it for over a year but had no idea what it did. I just found out what it did,” he tweeted, along with a HP software notification reading “Cartridge cannot be used until printer is enrolled in HP Instant Ink.”
o “Apparently HP remotely disabled perfectly good ink cartridges because I don’t pay a monthly fee?”