Whether we're talking about the pre-internet days or the distant future, one thing is clear: There is a gap between businesses and their customers, and sales reps function to bridge that gap. This has been true since the pre-internet days, and it will remain true as long as that gap exists.
Chatbots, AI, machine learning -- sales, like other industries, is changing rapidly thanks to technology. But, at the end of the day, you still need to nurture prospects, close deals, and hit your quota.
Future of Sales
So, what does that look like in 5 years, and where has it already changed the most? We asked a few of the industry’s most innovative minds what they think is in store for sellers. Here are their answers.