By Jim Hocking, Director of Sales at Collabrance

Last week I participated in a webinar with Michael Cummings from Taylor Business Group to help educate Copier Dealers getting into Managed IT Services. More Copier Dealers are entering the Managed IT Services business at a rapid pace as a way to expand their business and revenue, so we teamed up to share lessons learned in the industry so you could go to market faster with less headaches.

Together, we identified 7 ways for copier dealers to avoid mistakes when offering Managed IT Services:

#1 - C-Level commitment needs to be “all-in” to the Managed IT business.

Companies who have little to no C-level involvement when launching their Managed IT Services offering have been much more likely to fail. This needs to be a top down initiative. C-levels need to be all-in to making Managed IT Services a core part of their business, and invested in making the venture successful. As a Master MSP, we have a lot of tools and resources to help make partners successful, but one thing we are not able to do is lead a business change within the company. This has to be done by the c-levels of the company.  read the rest here