High Volume Updates

RICOH PRO 907/1107/1357 PRODUCTION PRINTER
FREQUENTLY ASKED QUESTIONS

Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome
printer product line?
A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being discontinued. Two models, the new
90-ppm Ricoh Pro 907 and the 110-ppm Ricoh Pro 1107, are replacing the 92-ppm DDP92. The new
135-ppm Ricoh Pro 1357 is considered a new addition and the flagship model in the production printer product line, as it fills an "open" speed band for Ricoh in the printer-only space.

Q. How are the new Pro Series Production Printers different from their predecessors?
A. Ricoh considers the Pro 907, Pro 1107, and Pro 1357 to be "new" printer-only solutions as they are based on next generation Ricoh-engineered controllers and hardware. These are really two completely different products from the DDP models, to the point where a "What's New & Different?" document is not being published with this launch because just about everything is new and different!
For example, one of the most noticeable improvements over DDP series devices is the availability of a Stacker option. The new Pro Series can be configured with two High Capacity Stackers to provide a 10,000-sheet stacking capacity to open doors into accounts that Ricoh DDP solutions could not penetrate.

Q. How fast are these printers?
A. The Ricoh Pro 907 operates at 90-ppm, the Pro 1107 at 110-ppm, and the Pro 1357 at 135-ppm. All models are capable of duplexing at 100% of the rated engine speed for each paper size. Note that when duplexing, the number of images produced remains at the rated machine speed, but the number of pages produced is reduced by 50%.

Q. What are the primary target markets for the Pro Series Production Printers?
A. Engineered for speed, reliability, and efficiency, the Ricoh Pro 907, Pro 1107, and Pro 1357 are designed to meet the unique needs of data centers, service bureaus, digital printers, and other production print specialists for uninterrupted performance at minimal cost. Pro Series printers can be configured in myriad ways to build a right-sized solution to handle peak period demands more easily, improve redundancy, fit into smaller spaces, and still meet tight
deadlines for extremely large jobs.

Q. What are the recommended volume ranges for the Pro Series?
A. The Pro 907 has a recommended average monthly volume of up to 200,000 prints.
The Pro 1107 has a recommended average monthly volume of up to 300,000 prints. The Pro 1357 has a recommended average monthly volume of up to 500,000 prints. All three models share a maximum monthly volume ceiling of 1,000,000 prints per month during peak period demand. These numbers place the Ricoh Pro Series in the light production space. As such, the sales strategy for Pro Series devices involves seeking low volume environments or those with under-utilized legacy equipment, or complementing existing high volume devices to handle excess volume, unscheduled jobs, or re-runs due to human or operator error.
RICOH PRO 907/1107/1357.

Ricoh Pro Series Production Printers should not be positioned as direct replacements for heavy
production print devices featuring continuous feed media and running impression volumes counted in the millions of feet per month.

Q. Why are the Pro Series Production Printers AMV numbers higher than their Digital Imaging
System counterparts?
A. By removing original scanning/copying and book publishing finishing accessories from the equation, Pro Series Production Printers are not limited by parts of the production process that typically consume more time and/or require more manual intervention (original feeding, removal of trimmed books and waste, etc.) Print volumes are more straightforward, with most jobs requiring simple stacking for off-line finishing or insertion into the mail stream. As a result, these devices have higher
monthly volume ratings than their MFP counterparts.

Q. What is the DC Controller? Are there any optional controller choices for the Pro Series?
A. The DC Controller is name of the twin CPU technology that runs every Pro Series Production Printer. "DC" Stands for Data Center. It consists of two separate controller boxes connected to each other, and each with its own direct Ethernet network interface. Each controller component is dedicated to a
specific function. This divide and conquer strategy over data and device management is part of what makes the DC Controller so powerful and enable speeds much faster than DDP systems. The "GW Controller" component is native Ricoh controller technology that is used to manage the print engine and connected hardware peripherals.

The "Egret Controller" component is dedicated to the data processing portion of the print job, and provides support for many of the job-level features required in the production print market. The Egret Controller is based on the same design as the controller used in the previous DDP models, but has been updated with a new CPU for double the processing power and more memory to enable faster throughput and to support speeds up to 135-ppm. Because this controller design has been optimized for production print environments, optional
interfaces or memory upgrades are not available or necessary. The only option for the DC Controller is for hard disk drive data protection.

Q. What is IPDS?
A. IPDS stands for Intelligent Printer Data Stream and refers to technology that enables Ricoh high volume MFPs and printers to accept data from IBM iSeries and zSeries host-based mainframe
computers for output onto cut-sheet paper with access to finishing. Ricoh has entered into a
partnership with IBM to be the sole provider of a genuine IPDS option to enable data centers using this
language to seamlessly switch to Pro Series devices. The IPDS option will be available shortly after
launch.

Q. What is a Virtual Printer?
A. This is a feature that allows users to create pre-defined settings for specific output types. When a print
job fitting a certain set of characteristics comes into the shop, say a calendar, for example, the
operator can simply drop the file into a virtual printer queue with pre-programmed instructions for
paper size, orientation, and finishing to print the desired calendar quantity without error.

Q. What is the TCRU Program?
A. TCRU stands for Trained Customer Replaceable Unit. This program has been in place since the
introduction of the MP900/1100/1350, and has proven extremely successful. It allows trained users to
replace several consumable elements without waiting for a service technician, or to perform a
Preventative Maintenance routine at the most convenient time for the customer.
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS 4
One of the most attractive components of the program is that the customer's operators are trained in
about one day, at the customer site.

Q. What is "M Driver" technology?
A. The "M Driver" is a kind of universal print driver. The M Driver is the only driver an operator will ever
need for use with the Pro Series Production Printers. It enables the operator to change the active
PDL from the Properties Tab, eliminating the need to install and launch printer drivers specific to each
PDL.

Q. Why would anyone want to lock the paper sources or stacking trays?
A. This is a security feature of great value to customers with applications that include printing payroll
checks and other financial instruments (may require MICR printing capabilities), as well as valuable
documents like diplomas, coupons, stock certificates, and more.

Q. What happened to the old Z-fold Unit?
A. This option has been replaced by the new Multi-folding Unit (FD5000) that has the capability to
perform up to six different folding patterns in the same space, greatly increasing the flexibility of the
Pro Series.

Q. How many High Capacity Stackers can be configured?
A. Customers can configure a Pro Series unit with one or two 5,000-sheet High Capacity Stackers to
provide 10,000 sheets of stacking capacity (10,250 sheets including one 250-sheet Proof Tray).
Operators can remove stacks from one while the system feeds pages into the other for continuous
operation. Each Stacker comes with one rolling dolly to move stacks to nearly packing stations.
There are some restrictions, such as only one High Capacity Stacker may be attached if the system is
configured with a Multi-folding Unit.

Q. What are the largest/heaviest media specifications for the Pro Series Production Printers?
Where can these stocks be loaded?
A. Pro Series standard paper sources can be adjusted to hold media as large as 13" x 18" and as heavy
as 216g/m2 (120 lb. Index.) The optional DLT (Ledger) Large Capacity Tray and Multi-Bypass Unit accept stocks as large as 13" x 19.2". Trays 4 and 6 of the Ledger LCT accept media as heavy as 256g/m2 (140 Index), while Tray 5 offers the heaviest media acceptance of all paper sources, up to 300g/m2. This is equivalent to
approximately 170 lb. Index stock.

Q. Why is the Decurl Unit standard on the Pro Series Production Printers and not the Digital
Imaging Systems?
A. The vast majority of output in a print-only data center workflow is single page customer statements and
invoices with little call for in-line folding and finishing. Rather, these pages must stack flat and flush
for insertion into off-line finishers or insertion into envelopes. Therefore Ricoh has elected to make the
Decurl Unit a "standard option" to ensure maximum customer satisfaction in all data center
environments.

Q. Why would my customer need the optional Attention Light when there is a Status Lamp on the
top of the control panel?
A. Large data centers and digital printers may have more than one print engine running at a time, and
probably several other machines running as well. Not only is the Attention Light mounted higher for
easier visibility, it has a buzzer for audible alerts. The Status Lamp does not.

Q. Does the Pro Series Production Printers support local document storage and Print-on-
Demand?
A. No. The HDD storage space is used for holding print job data after it has been RIPed, as well for
storing fonts, system, and network settings. Document Server functions are not supported.

Q. Will Magnetic Ink Character Recognition (MICR) versions of the Pro Series Production Printers
be available?
A. Yes. Ricoh intends to make MICR-enabled versions of Pro Series Production Printers available shortly
after the initial launch to address check and financial instrument printing applications.

Q. What utilities are provided for device and print job management?
A. The Pro Series Production Printers are bundled with Web Image Monitor to control printer system
settings, network defaults, and monitor supply levels via the GW Controller component.

The Egret Controller component offers the Web Interface utility to manage individual job properties
from the desktop, and provides for limited hardware status monitoring. The Egret Controller also provides a Printer Monitor utility at users can use to view system status within the active print driver. This eliminates the need to launch a web-based utility to monitor the printer. (Both the Web Interface and Printer Monitor utilities are holdovers from previous Hitachi
technology.)

When both controller components are connected to the customer's network, the @Remote utility can
be activated to enable remote device monitoring and reporting functions.

Q. Are the Pro 907/1107/1357 Production Printer system supplies and consumables compatible
with supplies for the Pro 907EX/1107EX/1357EX Digital Imaging Systems? What are the yields?
A. The Drum and Developer are interchangeable between the Pro Series production Printers and the EX
models. The toner is unique to the Pro 907/1107/1357.

Toner Yield: 60,000 pages/bottle @ 6% coverage
2 bottles of toner capacity
Drum Yield: 2,500,000 impressions
Developer Yield: 500,000 copies/bag

Q. What type of electrical power supply is required?
A. The Pro Series main unit will require a dedicated 20A circuit and uses a NEMA 6-20P plug. Some
hardware accessories draw their power from the main unit; others will require a separate power
source.
The Sales Information Guide contains a diagram of the plug types for each system component.