Not sure where in the forum to put this as it is a question for some help from a dealer that is a Sharp dealer as well as Ricoh. So thought I would just try this general discussion for a start.
We need some help to try to find a Product code for a Sharp ARM350 unit to enable the scan. We bought the product as a lease return and it came from the US (we are in Canada). In order to activate some of the features on these units you must have a product code for the unit which matches with the serial number....naturally our unit came without the paperwork and we don't have a way to access the Sharp US listing for product codes. We are looking for a US dealer who would agree to check the code list for us if we supply the serial number.
If someone out there can assist we would really appreciate it.
You can contact me on my e-mail at leek@leppert.com and give me your contact info and I will have my service supervisor follow up with you.
Appreciate the consideration.
Lee
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