- In January, the research agency predicted that global spending on IT, including devices, data center equipment, cloud solutions, and enterprise software would rise from roughly $3.8 trillion in 2019 to $3.9 trillion in 2020 - However, this forecast did not anticipate the widespread disruption caused by COVID-19 - Now predicting an 8% decline in overall spending in comparison to 2019 - expects all IT segments to experience a decline over the course of this year, with device purchases and data center systems suffering the heaviest blow - coronavirus pandemic has created a demand for some technologies o public cloud services to grow by 19% in 2020 o cloud-based telephone and messaging spending will increase by
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