Hey Gang,
Anyone get a chance to fully evaluate the Samsung SMART MultiXpress X4250LX/X4300LX series yet?
Interested in the pros and cons that you see so far....
Thanks!
- Jake
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Jake,
I like what I see with it but we are very hesitant with Samsung because over the last 5 or 6 years of being a dealer we have seen the really good and we have dealt with the really bad. I have not placed any of the new devices yet but I do have teh 4300 in our showroom and really like what I see with it. Once i get some time to fully go through it I will try to update this.
Jake,
We placed some of the 4300's in the field and so far so good. We did have an instance where the customer scanned something in PDF and it froze the screen. It wouldn't even unfreeze it to turn it off and back on. We called Samsung and I believe they had a firmware fix for it and were aware of the problem.
Thanks Jason,
Good feedback.
Seems like there is so much inventory left of the last generation, most Samsung dealers still don't have a lot of tangible experience with this new line yet.
Take care till next time, pal.
- Jake
Hello...Two things... first with the X4250 and X4300 would anyone care to share what their service pricing is and if it is in bands (1k/mo., 2k/mo., 5k/mo., and so on) Just trying to get a feel for what other Samsung dealers are doing and secondly are you still selling the LX models of the 7000 series as opposed to the GX model? Thank you
We are all over the board with the service pricing. We try to not go below .01 per page and .08 per page. .01 will only be in the brackets of 4,000 pages and up typically. We have some people paying .03 per page if it's low volume and have a city govt paying .007.
We only buy the GX models now unless it's a situation where we need a little bit better price. I think it's been over a year since we bought an LX model.
Hey Jason,
Our pricing is all over the place as well. We were told by our DSM from Samsung that the LX model was only going to be available for bids and government placements, we kinda figured that it was management wanting to sell the higher priced unit to help push revenue at our expense when trying to hit a number for the customer monthly spend.
Here is an example of what our service pricing sheet looks like.
[cid:image003.jpg@01D2A7B0.CF5BD370]
Our pricing is all over the place as well. We were told by our DSM from Samsung that the LX model was only going to be available for bids and government placements, we kinda figured that it was management wanting to sell the higher priced unit to help push revenue at our expense when trying to hit a number for the customer monthly spend.
Here is an example of what our service pricing sheet looks like.
[cid:image003.jpg@01D2A7B0.CF5BD370]
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Cool….While you are there if you find out anything about the new A4 device that they are supposed to be coming out with to replace the 8640/8650 I would be very interested in that as well. Thank you!!!