Our cleint had scanrouter and was forwarded all faxes to email, we upgraded this client to the MP5500Sp and added the fax option. We programed all faxes to be forwarded to email and all has worked well. However, now the customer has an issue with the naming solution that fax4warding uses with the MP5500SP, the systems gives and arbritrary (hope I spelled that right)file number when forwarded. Scanrouter actually showed the incoming fax number. The client likes the new system, however not the new file naming solution.
My question: Is there a way to have the MP5500SP change from the default naming solution to one that shows the fax number?
Thanx
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