Sometimes at inopportune times during hectic work days, employees experience frustrating situations with print devices like unforeseen error messages or paper jams. This tends to occur when they don't have time to find another printer and they don’t know who is going to fix the issue. The IT department is likely tied up with other mission-critical projects in their queue. Sound familiar?
That’s where Electronic Systems, Inc. (ESI) comes in. Since 1980, ESI has served the Mid-Atlantic Region in a multitude of capacities revolved around document and information technology. In an ever-changing industry, ESI has the vision and capability to develop solutions that meet the fast-paced demands of the business world. One of these many solutions is ESI’s Managed Print Services program.
Managed Print Services (MPS) is essentially the act of managing print devices in a unified fashion, to include supplies and services. ESI offers its Managed Print Services across the state of Virginia and Outer Banks North Carolina. ESI supports, maintains and supplies over 45,000 print devices in these areas.
Because it’s brand-agnostic in its printer support, ESI is able to provide its renowned Managed Print Services to any size company. From customers with as few as 1 device to as many as 10,000+ print devices, ESI has the ability to customize a MPS offering unique to each customer.
ESI assists companies, in understanding their current print environment & document workflow through its unique ESI 360 assessment. Upon onboarding a customer, ESI provides the consumable supplies (such as toner or ink) along with the break-fix service and parts, improving device uptime as well as allowing employees to print documents promptly with ease. ESI works with organizations to establish print strategies, whether through a centralized or decentralized approach to printing. ESI's optimization design services assist customers in maximizing existing print hardware or can provide new printers or multi-function copiers (through purchase or lease) to allow for consolidation and standardization of print output devices. All of this is put in one monthly invoice.
ESI’s latest onboarding of a Hampton Roads-based national healthcare organization with over 3,000 printers and multi-function copiers is just one example of another satisfied ESI Managed Print Services customer.