Actually they dont use the KO password on this model anymore, if so I could clear it with 7810.
Instead, now they have an administraors lock-out in User Tools. Someone here has set the lockout and doesnt know the password. Hell, I cant even find out who did it! Big surprise.
I'm hoping somebody here has an answer.
As I said, 7810 doesnt appear on the screen when I try to key it in I get a double beep.
If I try "Special SP Mode" I get the same thing. I dont think they use SS Mode on this model either.
At least it is not mentioned in the SM and neither is 7810.
Symptoms are: a user cant log in to the machine because it is asking for an administrators password. I cant get into user tools for the same reason.
I called Ricoh and they insist that 7810 is a valid SP on this model.
I dont think so.
I hope I dont have to clear the memory 'cause that just f's up the counters and other settings.
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