Domino server/1515 scan to email

beachcopy (Guest)

This is same 1515 trying to set up scan2 email.
I did what JasonR suggested, got name of server, checked dns server info, default gateway, no success. IT guy says that the system is "domino server", uses "Lotus notes", and mentioned IBM system. IT guy says that we don't need a user name or password.

My problem is that there is an HP 4345 mfp in same location that is working like a champ, and that is embarrassing. We all know that Ricoh Rules!

Help!

10/13/053:15 PM

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Jomama (Guest)

Get the IP of the HP, type it into a browser and if there is a web page you can get the info you need from there. Maybe the IT guy has an agenda.
Just my paranoid $0.02

10/14/052:26 PM

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JasonRMaven VIP

Yes, this should work. If Jomama's sugguestion doesn't fix it, I'd plug in my laptop and try sending email with the same information they've provided for the 1515.

For some reason people are more willing to believe they are giving you the wrong info when it happens on a PC than on a copier.

10/17/059:08 AM

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beachcopy (Guest)

Thanks guys for the help. Yes, turns out the IT guy has an agenda!

10/17/059:25 AM

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Jomama (Guest)

Not a surprise.
But we can prevail. HP has such a rep with nw printers. It is sorta like the old days (80's) with x was king. They were the standard and everyone else had to prove themselves.

10/17/058:20 PM

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