DocuTech question

I was involved with a situation wher this was the case. the files were all convereted in to RDO Files. We were unable to find a solution, in our time frame that would be able to do this, not to say that there isn't one out there. What my customer ended up doing, was signing a 12 month lease w./ XEROX for a new front end, that would convert their PROPEIRTARY Software Files into PDF's...

That is what My client wanted.

the only thing that I could think of doing, would be to print all files, scan them back on a different device as PDF's and converting from their. If your comapny has that kind of fire power it could be a win win, or if you have a print shop that you ahve been trying to sell to, this could be a great opportunity for them to establish a relationsship for scanning that you introduced, and sell them equipment also.

Best of Luck.

Brian, good idea about the reprinting and scanning, however there woulb be some quality loss.

Is there a viewer with the Docutech? Are they actually just tiff files. More help would be appreciated.

Another thought....If the Docutech uses the old “Xerox” .xsm directory hierarchy our software would currently be able to “import” them one by one, and the customer would be able to “export” it to our filing system. They could try it using our demo version if you want. Download from www.virtualcopier.com

Give me a shout if you have any questions.

Steve Breault
VircoSoft
Virtual Copier Software
(703) 385-0101 main
(571) 213-5716 cell

P.S. The demo version is actually a full blown working version of the application with a 30-day time-out

GO Steve!
Is there anything Virtual Copier can’t do???

Can't dance! (taking lessons)

Steve,

I am not an expert with the tech stuff that goes along with this, but i was in a situation, which I can still revive if your product can do this?

My prospect has a docutech, which the files are called, I think RDO or RDF, which is a XEROX propietary format for the Docutechs' front end. Although the task would be laborious, is can virutal copier convert these files.

If all I need to do is hire put an operator into convert files for a month or two the benefits would definitley be worth the try.

thanks again for your time yesterday steve

bmiller, I am still doing more research on this DocuTech RDO. It is Xerox prepority software. I have found a software company in believe it or not in Rochester, NY they say can convert RDO files to Postscript. Its call Rochester Software Associates, Inc. I have a e-mail into them and still waiting. There web site is www.rocsoft.com. I hope this helps and if you can get anymore info please let me know.

Thanks

Thanks for inquiring. As we discussed, Virtual Copier does not handle this special Xerox proprietary format. However, we do have a Xerox Document Centre Edition of Virtual Copier that works great with their Document Centres and MFP's. Perhaps, if you have a competitive situation, get the filing software biz on your prospects Xerox machine and position for a hardware conversion to your equipment. Proverbial "camels nose into the tent"! I appreciate the inquiries, contact me anytime!

Thanks,
Steve Breault
(703) 385-0101
sbreault@virtualcopier.com

THANK YOU!!!!!! I looked into it but was on a crazy time line and couldn't find anyone. Being that this company is in ROCHESTER, This company is probably made up of a bunch of disgruntled or layed of X Xerox employees!!!!!!!

thanks again.

What is it about Xerox's that require "special software?" Aren't they just sending to a folder as we are?

Xerox uses a special proprietary software call RDO. It also uses only a Sun PC. Needless to say,its Xerox way the sell you only there product. It probably there way to force you into there equipment only. Most customer I would say don't know this up front.Xerox also holds all the licenses for this software. This is what I found out so far.

RSA is the way to go. There are a couple of different options through them. You can either copy the files to whatever media, and they will convert them from RDO for you, or you can "rent" a system from them and allow your customer to do the conversion on an "as needed" basis.

New update on RDO files. My customer findly received a return call from RSA out of Rochester. They will convert your files to either a postsript or PDF. The cost as follows.

They will do it for .08 cents per page for postsript.
You can add .02 cents more for plus PDF.
or
Your call rent the software for $8,000 for three (3) months and $ 1,000 per month after.
or
Your can buy the software for $ 16,000

This was the quote my customer was given.

I hope this helps.

PS It took a little bit of time for RSA to get back to my customer. It doesn't happen over night.

Seems to me you could send everything to print and scan the pages in yourself for less.

They thought of that, but they had 87,000 files in over 8,000 folders, the time it will take plus they felt there will lost quality.

I had the exact issue several years ago. The postings are correct it is a sun front end that supports only Xerox file format. First of all "pound home" to you customer that Xerox sold them a dead end with the intent to give the customer no way out. It's possible to get the customer so angry that you now have more money to work with. Secondly. I converted all the files to postscript and then to pdf. I did it manually but i'm sure that you can do it in a more automated fashion now. Check out Omnipage by scansoft. Automated workflow software that will achive what you are looking for. I'm guessing it will take a few weeks but the quality will not change.