Document Server

Big Dog (Guest)

On Ricoh units with Document Server and Fax Option - can a fax be recieved to the HDD in the Doc. Server.

Customer would like all faxes to be recieved to Doc Server HDD, then be able to view these faxes, making choice to print, delete, or attach to email?

Can this be done - is there a simple way? - is there a complex way?

1/20/0312:30 PM

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TedSenior Account Manager

I don't believe this is possible. The only way I know of to route faxes somewhere else is with ScanRouter Pro. If they use this (Print and Scan option must be on the machine) then they can route faxes to the server to be viewed and/or distributed. Anyone got anything else?

1/20/033:06 PM

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Art Post (Guest)

No, we're doin the same thing with Scan Router Pro at an account.

1/20/033:56 PM

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TedSenior Account Manager

Big "R" ain't going to let you get off that easy. They and we lose money on clicks if you could route the faxes not to print and be viewed first. They and we make money if you sell them ScanRouter Pro. Remember, it's all about "Solutions" not "Boxes"...or so they say.

1/20/034:32 PM

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LeeModerator

You can also set up the machine to forward the faxes to an ecabinet. The ecabinet then fires off an email that says that a fax has arrived and includes a link to the fax in the email.

Thanks!
Lee
SR Pro woud be the the cheapest solution...

1/21/031:17 AM

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Art Post (Guest)

Thats cool, for a mere $300. a month, you don;t have to have the faxes printed. At .03 per page, I would have to average 10,000 faxes a month or 450 a week or less than a hundred a day.

That may work for someone I know.

1/21/037:07 PM

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Digital Daddy (Guest)

It can be done through File Magic.

1/21/037:14 PM

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LeeModerator

What is File Magic? Share please!

Thanks!
Lee

1/21/0311:51 PM

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JayDocusultant P4P'er

File Magic is a document imaging and retrieval Software from a company called Westbrook Technologies. They have another, higher end product, called Fortis. It is a good package. We have used it in house and sold/supported it for many years. Many IKON dealers are carrying it also. www.filemagic.com

1/22/039:33 AM

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