Tech distributors can do more to push the growing managed print services business model and better support their customers, say experts.
Joey Hemingbrough, AAG Systems director of business development and Network Group B2B director, commented: “In terms of managed print, if it wasn’t for someone like David [Tulip, Network Group’s MPS programme manager], I think there would be a lot of members who wouldn’t offer managed services and wouldn’t see the value because it isn’t being driven at a distribution level.”
Oki Systems’ marketing manager Andrew Hall added: “The opportunity managed print services presents resellers and distributors is clear. The trouble is too many dealers are continuing to let themselves down by failing to deliver the most effective and consultative pitch into target organisations. Distributors can play their part here in ensuring their resellers fully explain the service when required and offer a range of resources to cater for clients.” READ MORE HERE