Dear Customer Opportunity Generator (COG) User:
I'm excited to announce that the TCO FullView Tool, the replacement for COG 1 and COG 2, will be launching soon. Many new features have been added. It's easier to use, more import options are available, and accuracy has been enhanced for both printers and MFPs.
With all these improvements it's important to note that saved scenarios from COG 2 will not transfer to the new TCO FullView Tool. If anyone needs their saved scenarios from COG 2 they will need to print them out for future reference as COG 2 will no longer be available after July 31st.
Why wont saved scenarios transfer into the new tool? Our previous vendor was not able to meet all your requests and so we went to a new provider and developed a tool to give you exactly what you've been asking for. Since we have a new vendor the tools are different and thus are not compatible.
As we get closer to launch we'll announce the address of the new tool along with weekly WebEx training sessions that are designed to quickly get you up to speed on how to utilize this powerful new TCO calculator.
Best regards,
Scott Boekweg
Competitive Product Research and Analysis Manager
Integrated Channel Marketing
Ricoh Americas Corporation
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