Dealer Management Software

I have been an independent consultant for the office technolgy industry since 1994 and in the industry since 1981. My primary focus has been on the OMD software system. eAutomate is a competitor of OMD which has been around for over 20 years.

My experience with eAutomate is very limited (mainly word of mouth from industry collegues) but I have been told that the service contract invoicing (the profit bread and butter of the industry) and financial modules are not as flexible or capable as OMD.

Cost of course depends primarily on number of users plus a base server cost. There are additional ancillary applications for eforms, electronic distribution, data analysis, etc. that can be added on to further automate many business processes and workflows.

Finally you will want on-site implementation assistance to get off to a productive start. As with any system, you don't know what you don't know and that can lead to disaster when implementing a new ERP system.

I would be happy to speak with you directly about this if you are interested. rick@cybercon1.com

As a long time OMD user, I can heartily recommend e-Automate.

Thank you both Rick and Jason.
We will definitely have them go over service contract invoicing and modules in great detail when we view the demo to see if it will suit our needs- great tip.

Jason- being a user of both systems, your recommendation will weigh into my decision.

Thanks again!

Thanks Printfun, and let me clarify my remarks .

My company (and the company I worked for before that) uses OMD. I do not use e-Automate.

However, from speaking with several other vendors, I like what I have heard and seen of e-Automate.

I do not know anything about the pricing details, so I can't compare that portion.

Thanks for the clarification Jason.
I am getting the same impression you are from other dealers. It seems many of the successful dealers/agencies we have talked are using E-Automate and are very happy with it.

It also integrates nicely with some of the software we need for MPS management and accounting.