MCLEAN, Va., May 13, 2015 /PRNewswire/ -- Day1 Solutions, a cloud services and solutions expert, today announced that the company is the first member of the AWS Partner Network (APN) to be recognized for white label managed service capabilities as part of the AWS Managed Service Program. The AWS Managed Service Program requires passing a rigorous third-party audit, and recognizes APN Partners that demonstrate leadership as a managed service provider (MSP), with the knowledge and skills, business practices, and full AWS Cloud management lifecycle capabilities that align with AWS standards and program requirements. Day1 Solutions was among the first to be admitted to the program, and is the first to successfully complete the additional capabilities audit for white label services.
"White label MSPs are held to a higher standard because there are multiple levels involved – the APN Partner and their end-user customer - which requires additional processes, procedures and systems to ensure consistent communication, Service Level Agreement (SLA) adherence and a fantastic customer experience," said Mike Bradicich, vice president, cloud managed services at Day1 Solutions. "It's an honor to be recognized by AWS for our leadership and best practices as an MSP, and for our proven abilities in helping APN Partners along with other customers grow their businesses through our white label services."
Day1 Solutions is one of the early white label MSP pioneers in the AWS ecosystem, helping other APN Partners grow their core business by delivering an exceptional cloud experience to end user customers 24x7 as a seamless extension of the APN Partner's brand. APN Partners can also gain fast-track acceptance into the AWS Managed Service Program through a company like Day1 Solutions that has earned the AWS white label business capability credential.
"Demand for our white label MSP services is expanding at a rapid pace in response to the growth and success of APN Partners in the AWS ecosystem, as well as more customers choosing the cloud to support mission critical IT operations and services," said Luis, Benavides, CEO of Day1 Solutions. "Earning admission to the AWS Managed Service Program, and being the first to complete the additional capabilities audit for white label services, is a unique differentiator that will accelerate the company's growth trajectory in vertical and global markets."
Day1 Managed Services help enterprise customers monitor, maintain, meet operational compliance requirements and optimize their AWS Cloud infrastructure. The company's proactive approach to service delivery keeps customer data safe, ensuring websites, applications, core infrastructure and hybrid IT environments are performing optimally 24x7. Ongoing support services are tailored to the customer's needs and team capabilities to ensure that changes or upgrades to applications or the environment, along with peaks or increases in usage are not disruptive to the customer's business.
Services range from managing all aspects of the customer's environment, to serving as an extension of the customer's team and providing training in addition to support. All Day1 White Label Managed Services are performed within the continental United States by U.S. citizens utilizing proprietary automation technologies, systems and controls that enable delivery at a competitive price point.
Day1 White Label Managed Services deliver the same value under a customer's brand, with a support@yourcompany.com email address, and a dedicated phone line for 24x7 support. End-users enjoy high quality service, with greater expertise and responsiveness - all under the banner of the customer's brand.
White label managed services are an attractive option for organizations that want to offer MSP services, but need to focus on growing their core business services, or are not yet ready with the additional expertise or resources to effectively serve the MSP needs of their customers. APN Partners that fit this profile can expedite acceptance into the AWS Managed Service Program by passing through some or all of their MSP program controls under white label to a company like Day1 Solutions that has earned the AWS white label business capability credential.
Day1 Solutions can expedite the AWS MSP Program on-ramp process for a partner and their customers, depending on their needs and technical capabilities. To learn more about Day1 White Label Managed Services, please visit: http://day1solutions.com/white-label-services/ or contact us at info@day1solutions.com.
Day1 Solutions is a member of the AWS Partner Network and is recognized as an Advanced Consulting Partner, Authorized Government Partner, Managed Service Partner and Channel Reseller Partner.
About Day1 Solutions Commercial, government and higher education enterprises rely on the experts at Day1 Solutions to design, deploy and manage IT cloud infrastructure, services and solutions that support achieving their mission and business goals. With a robust network of industry-leading technology partners that roll-up under "One Vendor, One Bill, as a Service"™, Day1 Solutions makes it easy for enterprises to rationalize and realize the full benefits of the cloud. Day1 Solutions is headquartered in Mclean, VA. For more information: www.day1solutions.com
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SOURCE Day1 Solutions