On the new wide-format printer, there is no option to print 36 X 24 (it defaults to 24 X 36), so all of our 36 X 24-inch drawings are going to the 24-inch roll (not really a problem; however, I do have 3 rolls of 36” paper here). The only option for the 36” is 36 X 48 (which we don’t always want because who wants a print that is 3 feet by 4 feet, right???). Anyway, is this a printer driver problem or something that can be changed by your techs? I spoke with our IT guy and he had downloaded the printer driver that was recommended by you guys. He’s doing research on his end as well, but suggested that I contact you too….
Let me know what you find out, okay?