IRVINE, Calif., Dec 17, 2013 (BUSINESS WIRE) -- Kofax(R) Limited KFX +0.71% , a leading provider of smart process applications for the business critical First Mile(TM) of customer interactions, today announced that acclaimed customer experience consultant and author Lior Arussy will be the keynote speaker at Kofax's annual Transform end user customer and partner conference in San Diego, CA on March 9-11, 2014.
Arussy is regarded by many as one of the world's leading experts on customer experience and customer-centric transformation. His strategic framework for converting organizations from product to customer centricity will inspire Transform participants to better engage with and retain more customers, increase responsiveness for exceptional service, and gain competitive advantage. Arussy has consulted with some of the world's leading brands such as Capital One, Thomson Reuters, HSBC, Nokia, SAP, University of Pennsylvaniaand Wyeth. He is the founder of Strativity Group, a global research and consulting firm, and his syndicated column Focus: Customer reaches more than 1 million readers each month.
"The theme for Transform 2014 is Making Your First Mile(TM) Smarter," said Grant Johnson, Chief Marketing Officer at Kofax. "Lior will set the stage by sharing why the First Mile of customer experience is so important and how organizations can use technology to make it better, smarter and faster."
About Kofax's Transform 2014
Kofax's Transform 2014 is an annual end user customer and partner conference focused on how smart process applications can radically transform and simplify the business critical First Mile of customer interactions while optimizing the customer experience and greatly reducing operating costs. The event features a wide range of experts from industry-leading organizations who instruct professionals about ways to transform the way they do business. A large percentage of the content is delivered by customers who share real-world best practices in implementing processes that deliver better customer experiences and include capture, process management, business intelligence and analytics, mobile capabilities and big data integration. Early bird discount pricing is available for registration through December 31, 2013.
Call for Speakers
Organizations interested in presenting at Kofax's Transform 2014 can submit applications through December 31, 2013. Visit http://www.kofax.com/transform/call-for-speakers.phpfor more information about the event and to download an application.
Call for Award Nominations
Kofax invites organizations world-wide to apply for the Transform 2014 Awards. Recipients will be celebrated for their innovative use of Kofax products and solutions which have resulted in significant process improvements, increased operational efficiency, control and visibility, enhanced data integrity, security and accountability, accelerated customer response times, improved metrics and monitoring, lower cost of doing business and other compelling benefits. Winners will be chosen by an expert panel of judges and announced during a live Awards Ceremony at Transform 2014. Visithttp://www.kofax.com/transform/awards.php for more information about the event and to submit an entry form.
About Kofax
Kofax is a leading provider of smart process applications for the business critical First Mile of customer interactions. These begin with an organization's systems of engagement, which generate real time, information intensive communications from customers, and provide an essential connection to their systems of record, which are typically large scale, rigid enterprise applications and repositories not easily adapted to more contemporary technology. Success in the First Mile can dramatically improve an organization's customer experience and greatly reduce operating costs, thus driving increased competitiveness, growth and profitability. Kofax software and solutions provide a rapid return on investment to more than 20,000 customers in financial services, insurance, government, healthcare, business process outsourcing and other markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com.
(C) 2013 Kofax Limited. Kofax is a registered trademark and First Mile is a trademark of Kofax Limited.
Source: Kofax
SOURCE: Kofax(R) Limited