CopyPro Inc. presented Pro-Tech Service Award
Monday, July 20, 2009
CopyPro Inc. of Greenville has been honored with a 2009 Pro-Tech Service Award, which recognizes Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
CopyPro placed in the top three of Konica Minolta dealerships nationwide.
"Providing excellent service has become increasingly important in our industry, and Konica Minolta is committed to assuring the highest performance standards across our organization," said Rick Taylor, senior executive vice president and chief operating officer of Konica Minolta Business Solutions U.S.A. Inc. "The Pro-Tech Service Award represents Konica Minolta's gold standard for service competence and proficiency.
"There is no higher honor for a Konica Minolta dealer, and CopyPro Inc. should be very proud of its achievement," Taylor said.
A 14-time Pro-Tech Service Award winner, the service department of CopyPro Inc. is headed by Rick Martin.
To attain the Pro-Tech standard, each element of CopyPro Inc. operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction ratings.
"The Pro-Tech Service Award is a mark of distinction which we are proud to showcase as it symbolizes our commitment to offering the best business practices in our marketplace," Martin said. "This award certifies to our customer base that we have the skills, people and systems to keep their office equipment operating at the highest level of productivity. It shows to our customer that they can depend on us."
CopyPro Inc., based at 3103 Landmark St. in Greenville, was founded in 1971 and is owned by Ed Murphrey and David Jones. The company has been in its Landmark Street corporate offices since 1983 and has had a Wilmington location since 1988.
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