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If you're a scifi buff like me, you understand that that technologies that we saw in Star Trek will eventually come true. Things like the replicator can now be directly tied to 3D printers, the tablets that Kirk and Picard used to view an sign are here now (ever wondered why you never saw a sheet of paper on the Enterprise), and how about the transporter (teleporter), it mas not be here now, however it's estimated that we'll have this in 100 years. For more on this go here http://dvice.com/archives/
2009/05/6-technologies.php

Right, so was does the future hold for copiers, mfp's and printers? We all understand that page volumes are dropping due to the use of scan2email, scan2folder, and LAN fax along with software applications that will allow for markups, notes, and the ability to merge documents from different software applications and create one document. We also understand that there is no growth of the printed page, there's growth for manufacturers to capture additional printed pages by taking them away from Printing Presses.

The future whenever it may comes to pass looks grim for Chester Carlson's invention of the xerographic technology in 1938.

I'm not big on all of the products and services offered on te market today, however I am familar with one product that I beleive will move us a step closer to the paperless office. That product is the eWriter from Ricoh.

The eWriter is a tablet based product that can improve remove traditional paper from a cumbersome workflow and direct it to an online process, thus saving tremendous amounts of time which translates to money.

The eWriter offers all of the quality of paper, with documents in a digital format that will be more secure than paper, reduce paper and increase effieciencies in the workflow of documents.

Point noted about the eWriter is that the tablet is priced around $500 however, it's my understanding that there is also a 3 year subsciption service (SAS model) that need to be purchased. Along with that Ricoh already has additional apps that are available on it's eWriter web site.

As these devices gain popularity we will see another downturn in the printed or copied page. For the person who thinks that this will not be the norm in 5-10 years, I'm thinking that they'll be on the outside looking in.

Our industry is migrating to SAS solutions with a combination of hardware and software.

Dealerhips and salespeople alike need to understand that what we do today will be gone tomorrow and if you're a new rep in the business and you are fortunate enough to stay in the industry as long as I have in 30 years you'll be making jokes about machines that once printed and copied documents onto paper.

Thoughts???
Original Post
I was a typewriter guy selling and servicing IBM and Brother typewriters before I got into the copier field. At the time we had the majority of large and government accounts in our area. It was nearly an overnight crash for the company I was working for at the time. I saw it coming and moved on before it all came crashing down. Within 18 months of me leaving, the company was finished. The company tried to adapt; first dabbling in fax machines then computers and then copistar copiers but could never get enough traction to sustain the company.

I do see a lot of similarities to where we are in our industry to where things were with typewriter industry back then. Its quite scary having seen it once before. This not the overnight crash that I saw back then.....it is a much slower slide. The big difference though is that the typewriter was completely replaced and became irrelivant in the office almost overnight. Unlike typewriters Copiers, printers and MFPs will always exist in the office as paper will never go completely away. What we are really being killed by is the equipment becoming such a commodity that profit dries up. Also the old equipment is not dieing the way it used to so many customers are hanging onto the old gear. Its definately a challenging time to be in the office equipment industry.

I also don't see MPS as the great savior it is being billed as by almost everyone......see paragraph #1. MPS is a topic for a whole nother thread.

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