Connecting ?Training for out of Territory Deals

If its and involved training like you stated, we will contact the dealer directly and pay them extra for the additional training.

We sent a system to NC and built in an extra $200 for the rep.

Art

It is part of the compensation package. That is what our MADSM told us as well at our Government MADSM

-=Mike=-

That's true. It is built into the program, but you have to make sure you read all of the charges that apply to the installation. As for what Art says above. This is highly adviseable depending on the client and relationship. Incenting the dealer and mostly the rep that will conduct the install will certainly build upon a stronger link out of territory. And this will make for a less stressful experience moving forward for your local office.

Oh don't get me wrong I have send quite a few Aficio League gift cards out. However IKON always screws it up so I always ask for Independent Dealers unless Ricoh "says" there are none.

I always try to pre-negotiate that with the anticipated installing dealer if feasible. I don't think you can add it to the deal though. I've always told the customer that it will be billed on a seperate invoice from my company and then we reimburse the dealer. That way I feel like there is less chance of something going wrong.

Jim, that's a pretty good idea. Cool...