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Looking for some advice. We have an account with Savin CLP240d and CLP350d with finishers & hole punch.

Running 40k per month color and 80k month mono (combined from both machines)

Sharp is trying to get them to lease 2 MX-4110n mfps and charging $.049 color and $.007 mono.

Any suggestions on what to propose to compete?

Thanks for any ideas!
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These are A4 models??

First things first, I would tell them Sharp just lost another 1.4 billion dollars last quarter. With these types of losses, layoffs come first and then services deteriorate (hope I spelled that right)

In the US Sharp in a minor player in the market. What happens IF sharp bails out of the US marketplace?

Sharp makes too many average products and nothing that is over engineered. You get what you pay for.

If these are A4's, I have major doubts about how they will hold up with these types of monthly volumes.

Is your company happy with your service and support?

If you can't beat em, join em at least with the box. The cpp pricing is another thing. When I'm stuck with this I try to do some additional probing to see if there may be another point of pain that I can address.

Make sure this is not a one year, one rate cpp special. Seen it before after the 2nd year the cpp jumps 30-40%

Hope this helps would like to hear from others on this also, especially our sharp p4p'ers.

Art
Being the incumbent you have a much better understanding of the work flows. If you look at what they are currently doing 60K per month per device PRINTING is high volume, obviously they have some specialist jobs they are producing?

Making a few presumptions here but I would have thought you could change the goal posts and go back and say we will give you two high volume printers and an MFP. This way users can access the MFP unencumbered by the large print jobs.

But essentially what I'm saying is go back and look for job specific tasks/workflows that show your understanding and add value rather than just trying to provide the same box for cheaper.

Hope this makes sense.

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