Ran into a problem with a prospect printing to a Savin CLP240d where colors were incorrect.
Printing from MAC OSX, Adobe Illustrator.
Sent the file to my upline IT support and at first they were unable to recreate the problem. Then, they realized that they were using Creative Suite version 2 and the prospect has version 3. They were able to recreate the problem with version 3.
Now they believe their is a shortcoming in the hardware and "they do not see any adjustments in the near future on this engine".
This is a last ditch effort for a resolution. Has anyone else ran into this? See attached scanned samples of files.
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