This is a tough environement to work in. My IT leader is out for the week on vacation - so I can't get you any info until she returns.
Printing is OK. The hook is in scanning. Citrix is nearly the same as Terminal Server - you know - "orange screens" that look like DOS screens. Normal window functionality doesn't work. Now our solution involved scanning to a folder on the network that both Citrix users and windows users could see. We scanned it there via the windows platform. Once the PDF was in the folder, the Citrix users to access the information.
The deal we were working on got put off, so I never got to see the solution to the end. If you are still in need of info, when my IT person returns, I will try and follow up.
I have two customers currently using and it works great if you use the certified drivers ie. PCL No PC Faxing and no delivery scanning. They scan to email. They have 1232, 2035, 450e, 1035, 350.
They are using scan to email on their 1232 and 2035's. They are using the smtp of their internet provider and just send out to the internet and then back to local address from that if it is an internal scan to email.
In Citrix, printing is OK. Usually Citrix is running in an environment where Windows is running in the back ground. Printing is no problem. Scanning is out. Unless you set up a separate PC with Scan Router and to that PC you scan what you want. If Citrix can see the folders on that PC, it can access the images.
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